Service Area & Enrollment

Virginia Premier CompleteCare (Medicare-Medicaid Plan) services five regions in the Commonwealth Coordinated Care program. The areas and counties are shaded in the following map:

CompleteCare Service Area & Enrollment Map

Central Virginia

Amelia Emporia King George Prince George
Brunswick Franklin City King William Richmond City
Caroline Fredericksburg Lancaster Richmond County
Charles City Goochland Lunenburg Southampton
Chesterfield Greensville Middlesex Spotsylvania
Colonial Heights Hanover New Kent Stafford
Cumberland Henrico Nottoway Surry
Dinwiddie Hopewell Petersburg Sussex
Essex King and Queen Powhatan

Tidewater

Chesapeake Isle of Wight Norfolk Suffolk
Gloucester Mathews Poquoson Virginia Beach
Hampton Newport News Portsmouth

Northern Virginia

Culpeper

Roanoke

Alleghany Buena Vista Giles Roanoke City
Bath Craig Highland Roanoke County
Bedford City Covington Lexington Rockbridge
Bedford County Floyd Patrick Salem
Botetourt Franklin County Pulaski

Western / Charlottesville

Albemarle Charlottesville Louisa Orange
Augusta Fluvanna Madison Waynesboro
Buckingham Greene Nelson

Only people who live in our service area can get Virginia Premier CompleteCare.

If you move outside of our service area, you cannot stay in this plan.

Enrollment

If you have questions about enrollment, eligibility or other Commonwealth Coordinated Care plans, you can also contact Virginia’s Enrollment Broker. Call the Commonwealth Coordinated Care Help Line at 1-855-889-5243 (TDD 1-800-817-6608). Call Monday through Friday, 8:30 a.m. – 6:00 p.m. Or visit www.virginiaccc.com.

Have Questions? Let’s talk.

Call us at 1-855-338-6467, 8:00 a.m. to 8:00 p.m., Monday through Friday. For TTY/TDD services, please call 1-800-828-1120 (Text), 1-800-828-1140 (Voice). The call is free.

Additional Information

Virginia Premier CompleteCare is a health plan that contracts with both Medicare and the Virginia Department of Medical Assistance Services to provide benefits of both programs to enrollees.

You can get this information for free in other languages. Call 1-855-338-6467, 8:00 a.m. to 8:00 p.m., Monday through Friday. For TTY/TDD services, please call 1-800-828-1120 (Text), 1-800-828-1140 (Voice). The call is free.

You can ask for this information in other formats, such as Braille or large print. Call 1-855-338-6467, 8:00 a.m. to 8:00 p.m., Monday through Friday. For TTY/TDD services, please call 1-800-828-1120 (Text), 1-800-828-1140 (Voice).

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