CompleteCare Provider PortalsCompleteCare is dedicated to providing you with great service. Our secure provider portals are available 24 hours a day to assist you with accessing data quickly and easily. These portals are free of charge for all participating CompleteCare providers.
- Submit DME, Home Care, Therapy, Outpatient and emergent Inpatient authorizations
- Verify Member Eligibility
- Check Claim Status and View Details
- Check Authorization Status and View Details
- Create and Submit CMS 1500 claims directly to CompleteCare through a Claims Entry function
Need help using Clear Coverage? Download a tutorial here: Clear Coverage Inpatient Tutorial. Note: This is a large file (~15 Mb). For best results, right click the link and Save As to download file and open PDF file on your PC.
One user in your office can obtain an account by registering. That user will be the Office Administrator and can grant access for other users in the office who need access. If you participate with more than one of Virginia Premier’s lines of business, you only need to sign up once in order to view and submit transactions for each line of business.
Sign into VA Premier’s Provider Portal
Need to register for a new account? Click here.
In order to register for an account, if you would like access to all group NPIs/APIs under a single Tax ID, please enter your Tax ID only. If you would like access to a specific group NPI/API instead, please enter it in the field provided. For expedited registration, please provide a Claim number and the Total Billed Charges on the claim when creating your account. You will receive an email within 3-5 business days with your username and temporary password.